Simple, with either your debit or credit card. Cashless as it is. This means that at all bars, lockers, shuttle busses and food stands you will be able to pay with your debit or credit card. The pro’s are that you won’t need to get cash before the festival, don’t have to queue to buy tokens or to recharge your chip. Where ever you are, if your bank funds are sufficient, you will be able to pay directly without having to queue up to recharge a chip or to buy tokens. Another pro is that you won’t be left with a remaining balance on your chip on Monday.
You will be able to use cashless if you have Maestro, VISA, Mastercard, VPay, JCB, Up and Diners. Unfortunately, American Express cannot be used, so please take that in consideration!
Simple, just like when going to the pub. Either take turns to buy a round of drinks or use an app like CostSplit, Rabo Ipayou, Tikkie, WieBetaaltWat and Sjaak to keep tabs on all rounds.
If you lose your debit/credit card or your card won’t function, please go to the information desk. There you will be able to purchase special prepaid cards which can be used at the festival grounds. These cards can be purchased for a small fee by bank transfer, cash, credit card or debit card. At the information desk they are happy to help you out.
After Best Kept Secret, you can request a refund online for the balance on your pre-paid Festival Wallet. Pay attention: you can do this until July 6, 2019. Follow these steps:
1: Go to the website www.mijnkniponline.nl (for the English version, see the top right of the screen)
2: Click the button ‘Register’
3: Choose the option ‘debit card’, fill in your e-mail adress and click the button ‘Next’.
4: You will receive a verification e-mail. Open the mail and click the link ‘confirm’.
5: A new page opens. Fill in the requested data and click the button ‘Register’. (Pay attention: a card number and CVC code are requested here, you can find these on your Festival Wallet.)
6: You have now made an account. In your account, click the button ‘Refund’ and fill in the requested data.
You have from June 3 2019 until July 6 2019 to request an online refund. Pay attention: after this a refund is NOT possible anymore.
Good question! Like every year you will pay a deposit for the cups you drink from. Every time you get a new drink, you will be able to return your old cup and this way the deposit will be settled. If you’d like to return your cup at the end of the day, you will be able to do this at Return of the Cup: our cup collection point. We will refund the deposit on your bank account. You can return your cup on Sunday evening from 22:00 until 02:00 and tomorrow from 09:00 until 12:00 at both the main entrance and the Boutique Village entrance.